Your questions answered!

FAQ

How does Make It Dance™ work?

Simply upload your customization details, including the name, message, and any special requests. Our performers create a unique dance video tailored to your order, and you'll receive it via email within 24-48 hours.

What customization options are available?

You can include the recipient's name, a personalized message, and song for the dance. We’ll do our best to make it uniquely special and hilarious!

How long does it take to receive my video?

Your custom dance video will be delivered to your email within 24-48 hours. We’ll notify you if there are any unexpected delays.

Who creates the dance videos?

Our videos are created by a global community of talented performers, including dancers, comedians, and creators who bring their unique flair to each order.

How do you ensure quality?

Every video is reviewed before being sent to ensure it meets our quality standards and captures the fun, laughter, and customization you requested.

What if I’m not happy with the video?

If the video doesn’t meet your expectations, let us know within 48 hours of receiving it. We’ll work with you to resolve the issue, including offering edits or a replacement, or a refund if necessary.

How do I contact support if I have questions?

You can reach our friendly support team via email at orders@makeitdance.com or through the contact form on our website. We’re here to help with any questions or concerns.

Are the dancers being paid fairly?

Yes! All our performers are fairly compensated for their time and creativity. We value their contributions and ensure they receive competitive pay for every order completed.

How do I contact support if I have questions?

You can reach our friendly support team via email or through the contact form on our website. We’re here to help with any questions or concerns.

Can I share my video on social media?

Absolutely! Once you receive your video, you’re free to share it with friends, family, or on your favorite social platforms. Don’t forget to tag us @MakeItDanceOfficial for a chance to be featured!

How does the money-back guarantee work?

If you’re not satisfied with your video, contact us within 48 hours of receiving it. We’ll work with you to resolve the issue, offering edits or a full refund if necessary.